Data Deletion Request
You can request deletion of the data from your conversations with us over Instagram, Facebook (Messenger) or WhatsApp (message content, name, profile username and profile picture) at any time.
How to delete your data
- Message us “delete my data” on the relevant channel (Instagram/Facebook/WhatsApp); your request will be logged.
- In your Instagram or Facebook settings → “Apps and Websites”, remove our app’s access. When access is removed, your related conversation data is deleted from our system.
- Alternatively, send a written request via the contact form on our website.
Your request is fulfilled within 30 days at the latest and your message data is permanently deleted. Records we are legally required to retain (if any) are excluded.